1. Synopsis/Executive Summary

  • Outline the purpose of the case study.
  • Outline the issues and findings of the case study without the specific details.
  • Note any assumptions made (you may not have all the information you'd like so some assumptions may be necessary e.g.: "It has been assumed that…", "Assuming that it takes half an hour to read one document…").

2. Findings

  • Identify the problems found in the case by:
    • analysing the problem, supporting your findings with facts given in the case
    • searching for the underlying problems

3. Discussion

  • Summarize the major problem/s.
  • Identify alternative solutions to this/these major problem/s.
  • Briefly outline each alternative solution and evaluate its advantages and disadvantages.

4. Conclusion

  • Sum up the main points from the findings and discussion.

5. Recommendations

  • Choose which of the alternative solutions should be adopted.
  • Briefly justify your choice explaining how it will solve the major problem/s.
  • This should be written in a forceful style as this section is intended to be persuasive.

6. Implementation

  • Explain what should be done, by whom and by when.
  • If appropriate include a rough estimate of costs (both financial and time).


  SOURCE: Monash University

Please note: the above reference has been edited to apply to small business settings rather than a university setting.